Our commitment
Tepian is committed to making its platform accessible to all users, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which are the internationally recognised standards for digital accessibility.
Finding a home should not be harder because of a disability. We take this seriously and continuously work to improve accessibility across the platform.
What we’ve done
- Semantic HTML: pages use proper heading hierarchy, landmark regions, and descriptive link text so screen readers can navigate the content logically.
- Keyboard navigation: all interactive elements are reachable and operable by keyboard alone, without requiring a mouse or touch input.
- Colour contrast: text and interactive elements meet WCAG AA contrast ratios (4.5:1 for body text, 3:1 for large text and UI components).
- Focus indicators: visible focus outlines are maintained for keyboard users and are not suppressed by CSS.
- ARIA labels: icon-only buttons and controls include accessible labels so assistive technologies can identify them.
- Responsive design: the platform is usable at up to 400% zoom without horizontal scrolling or loss of content.
- Motion preferences: animations respect the
prefers-reduced-motionmedia query.
Known limitations
We are an early-stage platform and some areas are still being improved. Known gaps include:
- Map components: the interactive rental maps (powered by Mapbox) have limited keyboard operability. An alternative text-based listing view is available without the map.
- AI-generated content: listing summaries generated by our AI are not always structured for screen reader efficiency. We are working on improvements.
If you encounter a barrier not listed here, please report it - see below.
Standards and conformance
We target WCAG 2.1 Level AA conformance. We have not yet commissioned a full independent audit. If you identify issues, we treat them as bugs and prioritise accordingly.
Feedback and contact
If you experience an accessibility barrier or have suggestions for improvement, please contact us:
Email: accessibility@tepian.ai
We aim to acknowledge accessibility reports within 2 business days and provide a resolution or workaround within 10 business days where technically feasible.